Monday, December 29, 2014

Protect Your Hearing Investment. Advanced Hearing & Balance Specialists



Dr. Lance F. Greer, Au.D., FAAA

In the 1987 movie classic, "Planes, Trains and Automobiles", big business executive Neal Page (played by Steve Martin) is trying to return to his family in Chicago for Thanksgiving after being on a business trip to New York City. His journey is doomed from the onset, inhibited by several encounters with Del Griffith (played by John Candy), a traveling salesman, who appears at numerous crossroads of Neal’s attempt to get home via several modes of transportation. These encounters severely delay Neal in what should have been an easy 1 hour and 45 minute flight from New York to Chicago and turns into a 3-day ordeal, in which everything that could go wrong, does go wrong.


That movie is re-written periodically in the lives of those who wear hearing aids.  If I were to come up with a name to this recurring movie, it would be called, "Dogs, Microwaves and Swimming Pools - The demise of Hearing Aids", unfortunately it wouldn't be as comical as a Steve Martin and John Candy movie.

Over the years I have had many of my patients who have come back in to see me who have lost or damaged their hearing aids through a variety of reasons.  One of the classic reasons has been, "My dog chewed it up." I even have evidence of this one.  Another classic was, "I got it a little wet, so I thought I would put it in the microwave for just a few seconds to dry it out!"  Yep, I even have evidence of this faux pas.  Another common reason in southern Utah is, "I forgot that I had them on when I jumped into the swimming pool (or shower)." There are far too many different reasons for lost or damaged hearing aids to be mentioned in this article.

Suffice it to say; in most cases there is help.  At the time hearing aids are delivered, quite a bit of information is given to you, the patient.  It is likely that in all of the information that was given, it was explained that your set of hearing aids have a manufacturer repair and loss/damage warranty that is between 1-3 years in duration.  This information can be forgotten if it isn't written down or provided on your purchase agreement.

Fortunately, if your set of hearing aids is no more than 3 years old, there is a good chance that some coverage is available from the manufacturer that produced your hearing devices.  We can verify that for you regardless if you purchased them through Advanced Hearing and Balance Specialists. Irrespective of the reason that you lost or damaged your hearing aids, your manufacturer warranty will replace them, one time, for the cost of a nominal deductible.

At Advanced Hearing and Balance Specialists we feel warranties for repair and loss/damage are investments that help you avoid having a "Neal Page" experience with your hearing aids.  We offer extended repair and loss and damage coverage for your devices up to 5 years old whether or not you purchased your devices through our office. 

Advanced Hearing & Balance Specialists has provided the area’s most trusted hearing and balance services for more than 40 years. With offices in 10 communities throughout southern Utah and Nevada, we make it convenient for you to receive the highest levels of care. We support research and development of the newest hearing technologies and the cure for hearing loss.  We always put our patient’s concerns first, matching each individual’s needs with the treatments and tools, which fit their lifestyle. For an appointment with a Doctor of Audiology at any one of our 10 locations, call 435-688-8866 or 800-548-0356.

Dr. Lance F. Greer, Au.D., FAAA, grew up in Heber, Arizona and has been in the St. George area for the past 14 years and is a co-owner of Advanced Hearing & Balance Specialists. His wife’s name is Shannon and they are the parents of 5 children. They enjoy traveling and spending time with their team of swimming children. He has been a member of the Dixie Sunrise Rotary Club and enjoys serving others in the community. in 1998, Dr. Greer developed the newborn hearing screening program at DRMC and currently serves as the Director of this program. He graduated with his Masters of Science in Audiology in 1997 from Brigham Young University and was conferred his Doctor of Audiology degree from the PCO School of Audiology in December 2003. Dr. Greer specializes in:
  • Hearing Aid Sales, Service and Counseling Specialist
  • Ear Mold and Hearing Protection Specialist
  • Diagnostic Medical Hearing Assessments for Adults and Children
  • Diagnostic Balance and Dizziness Assessment of Adults
  • Vestibular Rehabilitation Specialist
  • Industrial Hearing Conservation Specialist


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