Dr. Lance F. Greer, Au.D., FAAA |
In
the 1987 movie classic, "Planes, Trains and Automobiles", big
business executive Neal Page (played by Steve Martin) is trying to return to
his family in Chicago for Thanksgiving after being on a business trip to New
York City. His journey is doomed from the onset, inhibited by several
encounters with Del Griffith (played by John Candy), a traveling salesman, who
appears at numerous crossroads of Neal’s attempt to get home via several modes
of transportation. These encounters severely delay Neal in what should have
been an easy 1 hour and 45 minute flight from New York to Chicago and turns
into a 3-day ordeal, in which everything that could go wrong, does go wrong.
That
movie is re-written periodically in the lives of those who wear hearing
aids. If I were to come up with a name to this recurring movie, it would
be called, "Dogs, Microwaves and Swimming Pools - The demise of Hearing
Aids", unfortunately it wouldn't be as comical as a Steve Martin and John
Candy movie.
Over
the years I have had many of my patients who have come back in to see me who
have lost or damaged their hearing aids through a variety of reasons. One
of the classic reasons has been, "My dog chewed it up." I even have
evidence of this one. Another classic was, "I got it a little wet,
so I thought I would put it in the microwave for just a few seconds to dry it
out!" Yep, I even have evidence of this faux pas. Another
common reason in southern Utah is, "I forgot that I had them on when I
jumped into the swimming pool (or shower)." There are far too many different
reasons for lost or damaged hearing aids to be mentioned in this article.
Suffice
it to say; in most cases there is help. At the time hearing aids are
delivered, quite a bit of information is given to you, the patient. It is
likely that in all of the information that was given, it was explained that
your set of hearing aids have a manufacturer repair and loss/damage warranty
that is between 1-3 years in duration. This information can be forgotten
if it isn't written down or provided on your purchase agreement.
Fortunately,
if your set of hearing aids is no more than 3 years old, there is a good chance
that some coverage is available from the manufacturer that produced your
hearing devices. We can verify that for you regardless if you purchased
them through Advanced Hearing and Balance Specialists. Irrespective of the
reason that you lost or damaged your hearing aids, your manufacturer warranty
will replace them, one time, for the cost of a nominal deductible.
At
Advanced Hearing and Balance Specialists we feel warranties for repair and
loss/damage are investments that help you avoid having a "Neal Page"
experience with your hearing aids. We offer extended repair and loss and
damage coverage for your devices up to 5 years old whether or not you purchased
your devices through our office.
Advanced Hearing & Balance Specialists has provided the
area’s most trusted hearing and balance services for more than 40 years. With
offices in 10 communities throughout southern Utah and Nevada, we make it
convenient for you to receive the highest levels of care. We support research
and development of the newest hearing technologies and the cure for hearing
loss. We always put our patient’s
concerns first, matching each individual’s needs with the treatments and tools,
which fit their lifestyle. For an appointment with a Doctor of Audiology at any
one of our 10 locations, call 435-688-8866 or 800-548-0356.
- Hearing Aid Sales, Service and Counseling Specialist
- Ear Mold and Hearing Protection Specialist
- Diagnostic Medical Hearing Assessments for Adults and Children
- Diagnostic Balance and Dizziness Assessment of Adults
- Vestibular Rehabilitation Specialist
- Industrial Hearing Conservation Specialist
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