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Lance F. Greer, Au.D
Doctor of Audiology
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With Thanksgiving and Christmas just
recently behind us, I can't think of a better time to talk about family and
giving thanks for another successful year.
Each day that I come into the office I feel extremely blessed to work
with the employees that really want to make a difference in the lives of those
that walk through our doors needing help with their hearing or dizziness
needs. For me, coming to the office is
really a home away from home. Very often
I arrive well before patients start to arrive for the day and very often I am
not the first one here. We have
dedicated staff that come in early to make sure that your experience is as
pleasant as possible. I can't even begin
to list the countless tasks that need to be done; from office cleanliness, to
chart preparation, to aligning you with the best technologies, to
preauthorization's and billing, to shipping/receiving, to cleaning and checking
your hearing devices or to just putting on a smile each day, all day long. Our Staff is full of people that are eager to
assist you in any way.
As the managing partner in the day to
day operations of Advanced Hearing & Balance Specialists, there is no
responsibility that is higher than taking care of our employees, as well as
you, who we feel belong to our AHB Family.
I am proud at the accomplishments that we continue to make to be the
best hearing care provider in Central and Southern Utah and Southern
Nevada. Kimball Forbes, being our most
tenured Audiologist has been in St. George for over 33 years. He is timeless and looks as young as the day
he moved to St. George. Dr. Eric Maxwell
has been in Cedar City for 13 years. You
couldn't pry him out of there even if you had a crow bar. I have been Servicing the St. George/Mesquite
areas for nearly 18 years and enjoy the friendship I have made with my patients
over the years.
During these years, we have seen many
hearing service offices come and go. As
I have thought of this, I have come to the conclusion is that these offices are
more concerned about their pocket books than the service and relationships that
they provide for their patients. Over
the years we have consistently had dedicated employees who pride themselves in
providing honest, friendly service to you, our AHB family members. They have delivered repaired hearing aids to
patients home who had difficulty coming in to pick them up. Others have stayed after hours to accommodate
work schedules or those that come in on a weekend. Customer service and friendliness is what we
pride ourselves in. We may not always
get it right the first time, but we will always to find solutions and answers
to the help you seek. Every interaction
we have with you is an opportunity to connect you with what's important in your
life. Sure, we are a hearing care
office, but it's the human connections that we make in your journey that mean
the most to us.
To serve you better we have added a
new Audiologist, Spencer Stirland, Au.D and support staff, Hayli Heussner and
Ashley Brimhall who you'll read about in their bio's.
So on behalf of the entire AHB
Family, I'd like to thank you - the one's who really sign all of our paychecks
and making it all possible - for offering us an opportunity to welcome you into
our home. It's an honor to serve you and
we wish you many blessings and much joy in this New Year!
Sincerely,
Lance F. Greer, Au.D
Doctor of Audiology
Co-Owner, Managing Member of AHB
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